How long is a swim session?
Swim sessions are 1.5 hours. You’ll be given a coloured wristband when you arrive to indicate your session time. Bands are called over the tannoy at the end of your session.

When should I arrive?
Arrive 10 minutes before your session to check in and change. During peak times (weekends, holidays), allow extra time for parking.

What happens if I’m late?
Your session time starts at the booked time. If you’re late, we may not be able to admit you immediately, and you may not get your full session. Entry may be refused depending on availability.

Can I get a refund if I’m sick or running late?
No refunds are available for missed sessions. However, you can amend your booking up to 24 hours in advance by logging into your account or calling 01344 862525 (subject to availability).
Terms & Conditions

Can I book back-to-back sessions?
Yes, consecutive sessions can be booked online at the standard rate.

Do I need to book children under 5?
Yes, all swimmers must have a ticket regardless of age.

Can I book at reception?
No. All bookings must be made online via our website:
Book Tickets

What is the pool depth?
Ranges from 0.3m in Little Corals to 1.35m. No sudden drops.

Can my child ride the waterslides?

RESTRICTIONS OF USE ON THE GIANT WATERSLIDES:

The Cannon (Fast Slide)
- Body Slide
- Must be at least 1.2m tall to ride
- Only open to those aged eight and over

Aqua Splash (Family Slide)
- Body Slide
- Single riders must be 1.2m tall (or over), children over 1.2m must ride solo
- Children under this height can ride accompanied by an adult aged 18 or over

- Slide exits into a 1.15m deep splash pool

Storm Chaser (Medium Slide)
- Raft Slide
- Single riders must be 1.2m tall (or over)
- Children from 1m in height can ride accompanied by an adult aged 18 or over in a double raft

- Children under 1m are not permitted to ride this slide as must be able to sit in a raft comfortably and able to hold the handles to be able to ride the Storm Chaser

Poseidon’s Peril (Space Crater)
- Raft Slide
- Must be at least 1.2m tall to ride
- Only open to those aged eight and over

Maelstrom
- Raft Slide
- Single riders must be 1.2m tall (or over)
- Children under this height can ride accompanied by an adult aged 18 or over in a double raft

- Children under 1m are not permitted to ride this slide as must be able to sit in a raft comfortably and able to hold the handles to be able to ride the Maelstrom
 

See our terms and conditions for full waterslides restrictions.

Are the slides photosensitive-friendly?
No. While you can opt out of added lighting/music, the slides contain natural daylight rings and are not suitable for those with photosensitive conditions.

Do I need to print my booking?
No, just show your digital booking reference on arrival.

Do you have lockers?
Yes. £1 coin or trolley token required (returned after use).

Is parking free?
Yes, for up to 5 hours. Provide your vehicle reg at reception. No need to pay & display. No refunds if you do pay.

Address:
Coral Reef Waterworld
Nine Mile Ride, Bracknell, RG12 7JQ

Nearest Train Stations:

• Bracknell (1.7 miles, ~7 mins by car, 50 min walk)
• Martins Heron (1.3 miles, ~8 mins by car, 35 min walk)

Bus Routes:
171 or 172. Nearest stop: Sainsbury’s, Bagshot Road.

Current Offers:

• Monday Madness: Unlimited swimming after 3:30pm (term-time Mondays)
• Thursday Thrills: 50% off tickets after 3:30pm (term-time Thursdays)
• Adopt a School: Nominate your nursery/preschool for 2 weeks of free public swim sessions (via social or email coralreefinfo@everyoneactive.com)

Opening Times:

• Mon: 09:00–20:45
• Tue/Wed: Closed (term-time)
• Thu: 10:30–20:45
• Fri: 09:00–20:45
• Sat/Sun: 08:00–20:00
• Bank Holidays: 09:00–19:00

What age can children swim unaccompanied?
Children aged 8+ can swim alone. Under 8s must be accompanied by an adult (18+) at a 2:1 child-to-adult ratio. Carers cannot be included in this ratio.

What is a Queue Assistance Band?

The Queue Assistance Band is a free service offered at Coral Reef Waterworld for guests who are unable to stand for extended periods due to a long-term physical, learning, or emotional disability.

It provides reduced queuing time for waterslides by allowing access at scheduled half-hourly intervals, in line with lifeguard rotation. Outside these times, all guests must queue as normal.

This service does not provide instant ride access, and a valid online booking is still required.

How to Get a Queue Assistance Band

To request a Queue Assistance Band, you must:

Book an Adult or Junior Concession ticket online.

Hold a valid Access Card that displays the Standing and Queuing symbol.

Who Qualifies?

Queue Assistance Bands are only available to guests who meet the criteria for a disability as defined by the Equality Act 2010. This means the condition must be:

Long-term (12 months or more), and

Have a substantial impact on daily activities.

Not available for temporary injuries or short-term conditions.

Carers and Helpers

Each band covers: the band holder, and one companion, unless the guest is attending with children under 8 years old without another supervising adult.

Access Cards are not issued by Coral Reef. They are part of a national scheme.

How to Apply for an Access Card

Visit: www.accesscard.org.uk

You will be asked to upload documentation evidencing your access requirements and photo ID. We can consider a wide range of evidence from reliable sources that contain enough information to indicate your access requirements, including confirmation of current disability benefit, a letter from a 3rd party professional aware of your needs as well as a variety of other documents such as occupational health reports, care plans, EHCP's, OT assessments.

No, Coral Reef operates separately and does not accept EA memberships.