Coral Reef Waterworld Ticket Portal

FAQs / Help

Will I get 1.5 hours in the pool?

Yes, customers can enter reception 10 minutes before the start of their session time.  Admissions are processed in 15-minute intervals, where customers are offered a different coloured band to indicate the start time of their 1.5-hour pool session.

At the end of your session your coloured wrist band will be announced over our tannoy system. 

We recommend you arrive 10 minutes before your booking in order to maximise your time in the pool.

 

What if I'm running late?

Customer Notice: Important Information About Late Arrivals

Please note that your booked session time is your allotted pool time. If you arrive late, be prepared to wait. We will do our best to fit you in at the next available time slot, but this will depend on booking numbers and the extent of your lateness. Please be aware that we may also refuse entry if necessary.

Additionally, if you arrive late, we cannot guarantee that you will receive your full 90-minute session time.

Thank you for your understanding and cooperation.

Can I get a refund if I’m running late or my child or member of my family are sick?

Creating an account at time of booking will allow you to amend your own booking up to 24 hours before your session. 

Subject to availability, you can amend your own booking by calling us on the day on 01344 862525. If however availability is not available or you do not attend without prior notice, no refunds will be offered. 

Futher Terms and Conditions apply https://everyoneactivecoralreefwaterworld.digitickets.co.uk/pages/terms

 

 

Having problems booking online?

Firstly, please enusre you are on the correct website, please use link below for our online booking page.

https://everyoneactivecoralreefwaterworld.digitickets.co.uk/tickets

Step1 - Select either Coral Reef Bookings for pools or Coral Spa for Spa

Step 2 - For Pool bookings select either Family swimming with waterslides (Weekdays from 3.30pm, weekends and Holidays, pools and Slides) or Public swimming (weekdays until 3.30pm and saturday mornings at 8am, use of pools, splashpad and 1x Family waterslide). (No refunds or transfers available with a fixed ticket) 

Step 3 - Select number of tickets and proceed to basket

Step 4 - Select date amd time of session, check availability/spaces (1.5hr session)

Step 5 - Select Book/checkout

Step 6 - Add personal details/email (also account details when booking to be able to make amendments to your booking should you need to upto 24hours before your session)

Step 7 - Select payment

Receive order confirmation email and confirmation of booking terms and conditions. Present Booking code at Main reception upon arrival.

 

Can I use my Everyone Active Membership?

No, Coral Reef is currently a stand-alone EA site, and we do not offer any discounts for EA memberships at this time. Please refer to our Discount Offerings FAQ for information on our latest offers.

Can I book consecutive sessions?

Yes, customers can book consecutive sessions. Both sessions will be charged at the advertised standard rate, depending on the type of session.

Can I purchase a ticket from main reception?

No, admissions will not be available at the main reception. All sessions must be booked online via our website.

What do I need for my locker?

Our lockers require a £1 coin or a trolley token, which will be returned after use.

Do I need to pay for parking?

Car parking charges and enforcement are in operation in our car park. Visitors to Coral Reef will need to provide their vehicle registration details to our front-of-house team upon arrival at reception. This will allow us to issue a virtual parking permit, covering up to 5 hours of parking free of charge, with no need to pay and display. Please note, no refunds will be provided to customers who continue to pay and display.

What is your address?

Coral Reef Waterworld

Nine Mile Ride

Bracknell

RG12 7JQ

Where's the nearest train/ bus station?

Bracknell train station - 1.7miles away, 7 min drive/taxi ride away, 50 min walk

Martins Heron - 1.3miles away, 8 min drive/taxi ride away, 35min walk

 

Bus routes - 171 or 172, run every half hour, nearest bus stop to Coral Reef is Sainsburys, bagshot road

 

Is parking available?

Car parking charges and enforcement in operation in our car park. Visitors of Coral Reef will need to provide our front of house team their vehicle registration details upon arrival at reception for a virtual parking permit, which will cover 5hours of parking free of charge with no need to pay and display. No refunds will be offered to customers who continue to pay and display. 

 

Full parking information can be found in our terms and conditions

How long before should I arrive?

We recommend arriving at least 10 minutes before your swimming session to allow ample time for parking.

Please be aware that during peak times, the car park may be busier than usual, so we advise allowing extra time to find a space.

Peak times: Weekends, school holidays, and bank holidays.

Can my child ride the waterslides?

If they are a single rider. they are require to be a minimum of 1.2 metres tall. Anyone under this height can ride Maelstrom, Aqua Splash and Storm Chaser if accompanied by an adult aged 18 or over.

RESTRICTIONS OF USE ON THE GIANT WATERSLIDES:

The Cannon (Fast Slide)
- Body Slide
- Must be at least 1.2m tall to ride
- Only open to those aged eight and over

Aqua Splash (Family Slide)
- Body Slide
- Single riders must be 1.2m tall (or over), children over 1.2m must ride solo
- Children under this height can ride accompanied by an adult aged 18 or over

- Slide exits into a 1.15m deep splash pool

Storm Chaser (Medium Slide)
- Raft Slide
- Single riders must be 1.2m tall (or over)
- Children from 1m in height can ride accompanied by an adult aged 18 or over in a double raft

- Children under 1m are not permitted to ride this slide as must able to sit in a raft comfortably and able to hold the handles to be able to ride the Storm Chaser

Poseidon’s Peril (Space Crater)
- Raft Slide
- Must be at least 1.2m tall to ride
- Only open to those aged eight and over

Maelstrom
- Raft Slide
- Single riders must be 1.2m tall (or over)
- Children under this height can ride accompanied by an adult aged 18 or over in a double raft

- Children under 1m are not permitted to ride this slide as must able to sit in a raft comfortably and able to hold the handles to be able to ride the Maelstrom
See our terms and conditions for full waterslides restrictions.

Do I need to book children under 5 years old?

Yes, all swimmers must be booked, including children under 5 years.

How deep is the pool?

Main/ Leisure Pool starts a 0.3m in Little Corals to 1.35m at its deepest. No sudden depth changes.

Do I need to print my ticket?

No, there is no requirement to print your booking. Please have your electronic booking reference to hand upon arrival.

 

Can the lights in the slides be turned off for customers with photosensitivity?

Unfortunately not. Customers can choose not to make an interactive selection at the top of the slide, which will prevent any additional lights and music being played while riding. However, all of the slides have natural daylight ring sections which, as advised by our manufactures, are not suitable for those with photosensitive conditions. Warnings are present on all of our waterslide signage.

What age can children swim unaccompanied?

Children aged 8 years and older can swim unaccompanied.

Children under 8 years must swim accompanied by an adult aged 18 or older on a 2:1 ratio. Please note, adult concessions with carers will require an additional adult to supervise any children under 8 years. Adult concessions and carers cannot be included in the adult-to-child supervision ratios.

We advise all swimmers to be comfortable in the water, even for those aged 8 or over, due to the pool's features.

What do I need to know regarding birthday parties?

Children’s Swimming Parties at Coral Reef Waterworld

Our children’s swimming parties are available for booking in 2025, with exciting updates! Weekend parties are now available, both in the morning and afternoon. Here's everything you need to know about our updated party offerings:

1. How do I book a Coral Reef Waterworld party?

Booking a birthday party at Coral Reef is quick and easy! All party bookings must be made online. Simply follow the link to book your party today: Buy Coral Reef Waterworld Bookings Tickets online - Coral Reef Waterworld

2. Can I book a party at the weekend?

Yes! Weekend parties are now available, both in the morning and afternoon with food included.

3. What is included in restaurant hire?

Our restaurant is the perfect addition for your self-catering needs. We will reserve an exclusive area for your party, with early access for decoration. Upon arrival, a team member will direct you to your area and provide storage for any food that needs to be kept in the fridge. If needed, we can also assist with delivery requests. You are welcome to bring your own food or order food to the site, but please note that access to the kitchen will not be provided.

Please note: You are solely responsible for the quality and content of any food provided at your party. Everyone Active accepts no responsibility for food-related issues or side effects, such as nut allergies.

4. Can I add more children?

Our standard party package includes 12 children for £160 on weekdays and £275 on weekends. You can add additional children for £13.35 each on weekdays and £22.50 each on weekends. If you need to bring more children, please call us at 01344 862525. Additional children are subject to pool capacity during our public sessions.

5. Do adults need to join in with the swim party?

Adults are not required to join the swim party if the children are over 8 years old. However, any children under 8 must be supervised by an adult. One adult is allowed free entry for every two children under 8. A pool party supervision form must be completed on arrival. We will provide the form.

6. My child is under 8—can they still have a swim party?

Yes, parties for children of all ages are welcome! All children under 8 must be supervised by an adult, with a maximum of two under-8s per adult. A free adult entry will be provided for every two children under 8. If additional adults are required, they will need to purchase a ticket. Extra adults can be added at the time of booking, or you can call us to arrange for free adult entries.

7. Will I need to bring £1 coins to use the lockers?

No, we’ve designated a special area in the changing village for party use, where you can store any bags. We recommend not leaving valuables in your bags.

8. Are the slides on during the party?

Yes! All five giant waterslides will be available during your party, as our parties take place during the Family Swim with Waterslides session.

9. Can I bring a cake?

You are welcome to bring a cake only if you have booked a weekend party or weekday restaurant hire. Otherwise, no outside food or drink is permitted.

If you have any further questions or need assistance with booking, feel free to get in touch!

Do we run offers and promotions?

Yes, these are scheduled throughout the year. 

Current offers running

Monday Madness. Unlimited swimming on Monday afternoons from 3.30pm. Bookable under family swimming with waterslides, customers can use the pools and slides for as long they they'd like until pool close at 8.45pm rather than our usual 1.5hour slots.

Buy one get one free, Available on Thursdays afternoons from 3.30pm. Bookable under family swimming with waterslides, offer valid on multiples of the same ticket type with discount automatically applied on payment screen. 

Adopt a school, Nominate your nursery or pre school by contacting us via our Social media pages or at coralreefinfo@everyoneactive.com. Adopt a school programme offers 2 weeks of FREE swimming to all attending selected nurserys or preschools during our public swimming sessions. 

 

When are you open?
  • Mon:09:00 - 20:45
  • Tue:CLOSED - CLOSED
  • Wed:CLOSED - CLOSED
  • Thu:10:30 - 20:45
  • Fri:09:00 - 20:45
  • Sat:08:00 - 20:00
  • Sun:08:00 - 20:00
  • Bank Holiday:09:00 - 19:00

Public swimming (pools, splash pad and 1x waterslide) available Monday, Thursdays and Fridays until 3.30pm

Family swimming with waterslides (pools, splash pad and ALL 5 Waterslides) Monday, Thursday and Fridays from 3.30pm until 8.45pm, Weekends 9-8pm.